Support contact

Contact

Support

Get functional, technical and product support across our services including The London Stock Exchange, Turquoise, TRADEcho, RNS, Website, FTSE Russell, and other LSEG Products and Services.

Equity Client Support

The Equity Client Support team can assist customers with technical and functional enquiries relating to the London Stock Exchange, Turquoise, TRADEcho, GTP, MFT, LSEG Trade Surveillance, Delayed Market Data, and RNS Data Feed.

Get in touch

By submitting this form, you agree to your personal data being shared within the London Stock Exchange Group of companies (LSEG) for the purpose of receiving communications via post, phone and electronic means from LSEG about events, resources, products, and/or services.

For more information on how LSEG uses your data, see our privacy statement. You can adjust your preferences at any time through the preference link in any electronic communication that you receive from us.

Equity Technical Onboarding

The Equity Technical Onboarding team can assist new and existing LSE, Turquoise and TRADEcho members with user setups and configurations, conformance and certification, connectivity testing, and member portal enquiries.

Get in touch

By submitting this form, you agree to your personal data being shared within the London Stock Exchange Group of companies (LSEG) for the purpose of receiving communications via post, phone and electronic means from LSEG about events, resources, products, and/or services.

For more information on how LSEG uses your data, see our privacy statement. You can adjust your preferences at any time through the preference link in any electronic communication that you receive from us.

Equity Technical Account Management

Our Equity Technical Account Managers can assist LSE, Turquoise and TRADEcho members with technical advice, functional queries, enablement requests and IP whitelisting. They also arrange Technical User Group webinars for major upcoming releases.

Get in touch

By submitting this form, you agree to your personal data being shared within the London Stock Exchange Group of companies (LSEG) for the purpose of receiving communications via post, phone and electronic means from LSEG about events, resources, products, and/or services.

For more information on how LSEG uses your data, see our privacy statement. You can adjust your preferences at any time through the preference link in any electronic communication that you receive from us.

Live Service: London Stock Exchange

The Live Service team manage real-time trading operations on the London Stock Exchange & TRADEcho and support London Stock Exchange trading members with order & quote deletions on their behalf.

Call on +442077973666

Live Service: Turquoise

The Turquoise Operations team manage trading calendars and real-time trading operations across Turquoise markets, performing market intervention activities such as instrument suspensions and restorations, trading cycle interventions, and feed failovers.

Call on +442073827676

LSEG Product Support

For LSEG Product Support including LSEG Risk Intelligence, Data & Analytics, or FX products; please click the button to be redirected to our associated lseg.com website where you can find product support.

Find Product Support

Regulatory Reporting Solutions Support

The Regulatory Reporting Client Services Team can assist with technical problems relating to the regulatory reporting platform. For technical Assistance, please contact the Client Services team on +442077971122.

 

FTSE Support

FTSE Russell provide a comprehensive range of benchmarks, analytics and data solutions, providing investors with the tools required to measure and analyse markets across asset classes, styles or strategies.

Get in touch

By submitting this form, you agree to your personal data being shared within the London Stock Exchange Group of companies (LSEG) for the purpose of receiving communications via post, phone and electronic means from LSEG about events, resources, products, and/or services.

For more information on how LSEG uses your data, see our privacy statement. You can adjust your preferences at any time through the preference link in any electronic communication that you receive from us.

Website Support

The website support team can assist users with technical and functional enquiries related to our website, including pages, price charts, trade tables, virtual portfolios and trading simulators, news explorer, and published reports.

Get in touch

By submitting this form, you agree to your personal data being shared within the London Stock Exchange Group of companies (LSEG) for the purpose of receiving communications via post, phone and electronic means from LSEG about events, resources, products, and/or services.

For more information on how LSEG uses your data, see our privacy statement. You can adjust your preferences at any time through the preference link in any electronic communication that you receive from us.

General Enquiries

If you have a general enquiry that is not covered by the teams in our website directory or our FAQs, please contact our London Switchboard on +44 (0) 20 7797 1000 between the hours of 8am and 5pm Monday to Friday.

Head office

Address

10 Paternoster Square
London
EC4M 7LS
United Kingdom

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Telephone

+44 (0)207 797 1000

Our global offices

Full information about our global office locations and contact details.

Find out more