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New Release of SDL Tridion DX
Santa Clara, CA, UK-November 7, 2018 - SDL (LSE: SDL), a global leader in content creation, translation, and delivery, today announces the latest version of SDL Tridion DX, revolutionizing the way that enterprises can manage their content lifecycle to support continuous digital experiences. SDL also announces the general availability of SDL Tridion Sites 9, its web content management system and part of SDL Tridion DX.
Content drives experiences, from pre-sales to post-sales, across every stage of the customer journey. By combining the strengths of SDL Tridion Sites, SDL Tridion Docs, SDL Language Technology and SDL's Linguistic AI, SDL Tridion DX enables unified digital experiences from a single platform.
"Today's content is usually created, translated and delivered in silos across marketing, sales, customer support, service, delivery, operations and product development. This organisational fragmentation is visible to the outside world through inconsistent and disconnected experiences. However, customers don't consume information in silos and want easy access to all information, ranging from engaging marketing content to in-depth product information, and everything in between," said Jim Saunders, Chief Product Officer. "SDL Tridion DX helps enterprises bridge the gaps between departments, delivering blended content from one platform to drive continuous, holistic experiences that are localised, personalised and relevant, across the entire customer journey."
With SDL Dynamic Experience Delivery, SDL Tridion DX solves fragmentation by connecting to multiple backend content repositories and business systems, providing centralised control for assembling content. Enterprises can also benefit from content reuse to save costs and speed up time to market, while its modern micro services-based approach enables delivery to any digital touchpoint and interoperability with a wide variety of existing systems. Combined with SDL's Linguistic AI, users will have access to more intelligent analytics, content assistance and taxonomy.
This new release of SDL Tridion DX is based on:
SDL Tridion Sites 9: Available today, the latest version of SDL's web content management system (CMS) supports agile marketing processes with flexible content delivery, allowing enterprises to provide brand consistency with local nuanced personalised content. The latest version has been designed for speed and efficiency providing:
· Better Experiences - easier to blend content on a single page
· Better Operations - easier to edit content within the CMS
· Better Technology - easier to deploy content across websites faster; and scale to any size
To find out what else is new click here.
SDL Tridion Docs 13: As a component content management system (CCMS), SDL Tridion Docs centralises the creation, translation and delivery of DITA-based structured content, delivering accurate, accessible information in multiple languages and formats. It manages product information, after-sales content and self‐service support information, enabling users to blend marketing and product content to serve external customers, field service and any customer-facing employees.
Available today, the newest release of SDL Tridion Docs supports DITA 1.3, the latest version of the standard. Already serving a wide range of industries, in 2019 SDL will deliver the next major version of SDL Tridion Docs with new features that support emerging structured content use cases and industries such as Financial Services and Life Sciences.
To show the critical role of content in delivering continuous customer journeys, SDL recently commissioned a Forrester Consulting study - 'Today's Content Supply Chains Prevent Continuous Customer Journeys'. Find out why only a third of companies believe their customer's journey is completely continuous by downloading the full report here.
SDL (LSE: SDL) is the global leader in content creation, translation and delivery. For over 25 years we've helped companies communicate with confidence and deliver transformative business results by enabling powerful experiences that engage customers across multiple touchpoints worldwide. Are you in the know? Find out why 88 of the top 100 global companies work with and trust us on SDL.com. Follow us on Twitter, LinkedIn and Facebook.
Maria Hudson / Denis Davies
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