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Making a complaint


What to do if you have a complaint

If you believe that a quoted company or a firm which is a member of the Exchange may have broken the Admission and Disclosure Standards or the Rules of the London Stock Exchange, we may be able to handle your complaint.

If your complaint relates to a dispute between you and a company or a securities firm, you should attempt in the first instance to settle the dispute directly. In the case of a quoted company the appropriate contact for correspondence is the Company Secretary. In the case of a firm it is the Compliance Officer. Every firm authorised to carry out investment business must have at least one designated Compliance Officer.

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