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Updating your profile


Below is a list of frequently asked questions relating to member firms' business profile changes such as name, address, codes, changes to market access, clearing and settlement.

All notification requirements can be sent via mail to the following address:

Client Implementation Team
London Stock Exchange plc
10 Paternoster Square
London EC4M 7LS

or email: clientimplementation@londonstockexchange.com or fax: +44 (0)20 7920 4782

Important information about timings on the implementation of profile changes
In accordance with the London Stock Exchange Rules, 21 days notice is required to make profile changes, excluding resignation of London Stock Exchange Membership where 3 months notice is required.

The Rules also state that a member firm must notify the Exchange immediately of any matter that is material to the member firm’s suitability as a member firm.

How do I change my company name?
Please send notification details of the name change on headed notepaper to the Client Implementation Team at the address above.

The Exchange will also need to see the Name Change Certificate and in certain circumstances a new Security Contract will need to be completed.

Once these have been received a Client Implementation Consultant will complete a draft Member Firm Information Sheet (MFIS) and send it to you via email for review. Once the details have been confirmed, the MFIS will be released to the market.

How do I make changes to the address (head & registered office only)?
Please send notification details of the new address on headed notepaper to the Client Implementation Team at the address above.

Once this has been received a Client Implementation Consultant will complete a draft Member Firm Information Sheet (MFIS) and send it to you via email for review. Once the details have been confirmed, the MFIS will be released to the market.

How do I update my contact details?

To update the firm’s phone, fax or email details, please send notification of the new contact details on headed notepaper to the Client Implementation Team. Depending on what information has been changed a Client Implementation Consultant may need to complete a draft Member Firm Information Sheet (MFIS) and send it to you via email for review. Once the details have been confirmed, the MFIS will be released to the market.

How do I change the way I access the market?
For international markets including EQS, IOB, ITBB, the Exchange requires:

  • notification details of the required new market access on headed notepaper
  • Trading Services Order Form – you will need to select the markets you wish to have access to
  • Trading Services Order form and Testing agreement (optional) – to be completed if you wish to carry out any testing
  • Infolect Order form & User Agreement (optional) – please complete if you require an Infolect agreement with the Exchange
  • Customer Security Contract.

If a firm wishes to access the IOB, they must have DTC and Euroclear bank codes.

For domestic markets including SETS, SETSqx, SEAQ, the Exchange requires:

  •  notification details of the required new market access on headed notepaper
  • Trading Services Order Form – you will need to select the markets you wish to have access to
  • Trading Services Order form and Testing agreement (optional) – to be completed if you wish to carry out any testing
  • Infolect Order form & User Agreement (optional) – please complete if you require an Infolect agreement with the Exchange
  • Customer Security Contract
  • a copy of the Settlement Agreement
  • Extranex Contract – if the client does not already have the appropriate connectivity in place
  • Intermediary Relief Self Declaration letter
  • Static Data Form
  • Order Deletion Form.

You can access the above forms via our eContracts service.

To register for eContracts, please contact the Client Implementation Team on +44 (0)20 7797 3232.

Please send notification of all required changes in market access on headed notepaper to the Client Implementation Team on +44 (0)20 7797 3232 or clientimplementation@londonstockexchange.com

Once the information is received, a Client Implementation Consultant will complete a draft Member Firm Information Sheet (MFIS) and send it to you via email for review. Once the details have been confirmed, the MFIS will be released to the market.

How do I register as a market maker?
Please send the information listed below to the Client Implementation Team.

  • notification details of the request to register as a market maker, on headed notepaper
  • Registration Information Form (RIF)

The Registration Information Form (RIF) outlines the details of the securities that a firm wishes to market make in.

Please direct any further questions on the RIF to our Market Supervision Team at mktops_supervision@londonstockexchange.com

  •  Trading Services Order Form
  • Customer Security Contract

The Trading Services Order Form and Customer Security Contract can be completed using the London Stock Exchange’s eContracts service.
 
To register for eContracts, please contact the Client Implementation Team on +44 (0)20 7797 3232.

A Client Implementation Consultant will complete a draft Member Firm Information Sheet (MFIS) and send it to you via email for review. Once the details have been confirmed, the MFIS will be released to the market.

If you wish to become a market maker, please ensure that you are familiar with your obligations. To view the London Stock Exchange Market Maker Rules please click here (rules 4000-4510)

How do I de-register from market making in a security?

Firms are reminded that a market maker may not de-register from a security within three months of its initial registration, or re-register in a security within three months of de-registration in respect of the same security.

To de-register, please send notification details of the request on headed notepaper to the Client Implementation Team.

A Client Implementation Consultant will complete a draft Member Firm Information Sheet (MFIS) and send it to you via email for review. Once the details have been confirmed, the MFIS will be released to the market.

How do I change my settlement provider?
Please send notification and details of the change of settlement provider on headed notepaper to the Client Implementation Team. A Client Implementation Consultant will liaise with you on the process that will follow.

You will need to inform your current settlement agent or Model B firm of the change and the go-live date. We will also need to see a copy of the new Settlement Agreement.

If your firm has access to SETS, a new Static Data form will need to be completed and sent to the Client Implementation Team at the address above. Please see the link to the Static Data Form. Once all details have been confirmed and all parties notified, a Member Firm Information Sheet will be released to the market.

How do I change my clearing provider?
Please send notification and details of the change of clearing provider on headed notepaper to the Client Implementation Team. A Client Implementation Consultant will liaise with you on the process that will follow.

You will need to inform your current clearer of the change and the go-live date and ensure that the relevant CCP is notified in accordance with any of their termination requirements.

A new Static Data form will need to be completed by your new clearing provider and sent to the Client Implementation Team at the address above.

Once all details have been confirmed and all parties notified, a Member Firm Information Sheet will be released to the market.

How do I change dealing capacity?
Please send the information listed below to the Client Implementation Team:

  • notification details of the required change in dealing capacity, on headed notepaper
  • a copy of the Settlement Agreement
  • Intermediary Relief Self Declaration letter
  • Trading Services Order Form (dependent on requirement)
  • Infolect Order form & User Agreement (dependent on requirement)
  • Customer Security Contract
  • Static Data Form – if CCP business.

You can access the above forms via our eContracts service. To register for eContracts, please contact the Client Implementation Team on +44 (0)20 7797 3232. A Client Implementation Consultant will complete a draft Member Firm Information Sheet (MFIS) and send it to you via email for review. Once the details have been confirmed, the MFIS will be released to the market.

How do I make changes to trading codes?

To make changes to your trading codes, the Exchange will require some, if not all of the information listed below which must be sent to the Client Implementation Team:

  • notification details of the required change in dealing capacity, on headed notepaper
  • a copy of the Settlement Agreement (dependent on requirement)
  • Intermediary Relief Self Declaration letter (dependent on requirement)
  • Trading Services Order Form
  • Infolect Order form & User Agreement (dependent on requirement)
  • Customer Security Contract
  • Static Data Form.

You can access the above forms via our eContracts service.

To register for eContracts, please contact the Client Implementation Team on +44 (0)20 7797 3232. 
A Client Implementation Consultant will complete a draft Member Firm Information Sheet (MFIS) and send it to you via email for review. Once the details have been confirmed, the MFIS will be released to the market. 



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