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Technical changes


How do I get a new Extranex line?
You will need to complete an Extranex Information Form. You can request this by contacting us at connectivity@londonstockexchange.com.
Once the form is complete, Verizon will provide a service order form for you to complete and return. A Verizon engineer will call to arrange a site survey within a few days. On completion of the survey, Verizon will raise an order with the supplier of the resilient circuit, who will arrange their own survey.

How do I upgrade an existing Extranex line?
You will need to complete an Extranex Information Form. You can request this by contacting us at connectivity@londonstockexchange.com.

Once the order form is completed, Verizon will provide a service order form for you to complete and return. A Verizon engineer will call to arrange a site survey within a few days. On completion of the survey, Verizon will raise an order with the supplier of the resilient circuit, who will arrange their own survey.
You may be required to test new or upgraded connectivity to the Exchange.

How do I downgrade an existing Extranex line?
You can request this by contacting us at connectivity@londonstockexchange.com.

How do I add new connectivity?
If you have any questions about this process please contact your Technical Account Manager on +44 (0)20 7797 3939 or the Market Access Team at marketaccess@londonstockexchange.com.

How do I cease a SAP (Service Action Point)?
Please send a signed letter on headed paper to the Market Access Team at the following address:

London Stock Exchange
10 Paternoster Square
London
EC4M 7LS

You will need to specify the SAP identification number and the cease date required. Three months notice is required for each cease.

How do I register for the SETS Internaliser service?
You will need to contact the Client Implementation Team at clientimplementation@londonstockexchange.com.

How do I register for OTC Trade Reporting Service?
You will need to contact the Client Implementation Team at clientimplementation@londonstockexchange.com.
Please note: the registration process for this service is different for non members.

How do I receive data directly from the London Stock Exchange?
In order to receive data directly from the Exchange, you will need a Group connection. You will also need to complete an Real-Time Data Consolidated Contract. You can access these forms by contacting our real-time data team at realtimedata@londonstockexchange.com.

How do I distribute data that I receive from the Exchange?
In order to distribute data, you will need a real-time data distribution license. Please contact our real-time data team for further information.

Please note that Member Firms of the London Stock Exchange are charged a lower rate for receiving Infolect data than Non-members.

How do I connect to the FIX Gateway?
Our FIX Gateway service provides efficient connectivity for investment managers, brokers and other execution venues.
In order to connect to the FIX gateway you will need to complete a Fix Order Form. Please contact the Market Access Team at marketaccess@londonstockexchange.com.

How do I sign up for Itemised Trading Charges (ITC) service?
To sign up for ITC service you should complete and return an ITC Contract and Terms and Conditions to the Client Implementation Team at clientimplementation@londonstockexchange.com.


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