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    26 November 2009 - Incident Communications


    Latest Update

    Time Description

    26 November 2009 14:30

     

    Continuous trading resumed at 14:00hrs. The remainder of today's trading schedule will proceed as usual.

    No further updates will be published.

    Previous Updates

    Time Update
    09:32 The Exchange has had issue on two Trading Gateways - customers connected to those gateways will have been temporarily disconnected, however, will have been able to immediately reconnect. Customers are advised to confirm their connectivity and contact their Technical Account if they have any issues.
    09:44 The Exchange continues to experience intermitent connectivity issues on the Trading Gateways and this may be causing customers to experience connectivity issues. We are investigating the root cause and a further update will be provided in 15 minutes.
    10:00 The Exchange continues to experience intermitent connectivity issues on the Trading Gateways and this is impacting some customers ability to establish a connection or receive responses to Secure Interactive messages.

    We are continuing to investigate the root cause and a further update will be provided in 15 minutes.
    10:15 The Exchange continues to experience intermitent connectivity issues on the Trading Gateways and this is impacting some customers ability to establish a connection or receive responses to Secure Interactive messages.

    The issue continues, an update will be provided in 10 minutes.
    10:25 The Exchange has implemented a temporary resolution to the issue and is currently confirming client connectivity.

    An update will be provided in 15 minutes.
    10:35 Due to ongoing technical difficulties, the Exchange has placed all order-driven securities in to an auction call period. The length of this period has not yet been decided and will be scheduled following resolution to the issue.

    The market will be given sufficient notice of the scheduled uncrossing time.

    All quote driven securities should be considered indicative at this time.

    An update will be provided in 15 minutes.
    10:50 At 10.33 the Exchange placed all order-driven securities in to an auction call period. The length of this period has not yet been decided however a minimum of 30 minutes notice will be provided ahead of the scheduled uncrossing time.

    All quote driven securities should be considered indicative at this time.

    The Exchange continues to investigate the root cause and will publish an update once further information is available.
    11:45 All order-driven securities remain in an auction call period (there are no indicative uncrossing prices and volumes at this time). The length of this period has not yet been decided however a minimum of 30 minutes notice will be provided ahead of the scheduled uncrossing time (Indicative uncrossing prices and volumes will be reinvoked for this period).

    Securities on the quote driven market remain tradeable however market maker prices are currently stale and therefore not firm.

    The Exchange continues to investigate the root cause and will publish an update once further information is available.
    12:16 All order-driven securities remain in an auction call period (there are no indicative uncrossing prices and volumes at this time). The length of this period has not yet been decided however a minimum of 30 minutes notice will be provided ahead of the scheduled uncrossing time (Indicative uncrossing prices and volumes will be reinvoked for this period).

    Securities on the quote driven market remain tradeable however market maker prices are currently stale and therefore not firm.

    The Exchange continues to investigate the root cause and will publish an update within 20 minutes.
    12:31 The London Stock Exchange continues to investigate the cause of connectivity issues being experienced by clients. The situation remains as stated below.

    All order-driven securities remain in an auction call period (there are no indicative uncrossing prices and volumes at this time). The length of this period has not yet been decided however a minimum of 30 minutes notice will be provided ahead of the scheduled uncrossing time (Indicative uncrossing prices and volumes will be reinvoked for this period).

    Securities on the quote driven market remain tradeable however market maker prices are currently stale and therefore not firm.

    The Exchange will publish an update within 30 minutes.
    12:49 The London Stock Exchange continues to investigate the cause of technical issues experienced by clients.

    As part of the Exchange's recovery actions, customers may receive an intermittent disconnection and immediate reconnection.

    All order-driven securities remain in an auction call period (there are no indicative uncrossing prices and volumes at this time). The length of this period has not yet been decided however a minimum of 30 minutes notice will be provided ahead of the scheduled uncrossing time (Indicative uncrossing prices and volumes will be reinvoked for this period).

    Securities on the quote driven market remain tradeable however market maker prices are currently stale and therefore not firm.

    The Exchange will publish an update within 15 minutes.
    13:05 The London Stock Exchange continues to investigate the cause of technical issues experienced by clients. Latest update is as below.

    As part of the Exchange's recovery actions, customers may receive an intermittent disconnection and immediate reconnection.

    All order-driven securities remain in an auction call period (there are no indicative uncrossing prices and volumes at this time). The length of this period has not yet been decided however a minimum of 30 minutes notice will be provided ahead of the scheduled uncrossing time (Indicative uncrossing prices and volumes will be reinvoked for this period).

    Securities on the quote driven market remain tradeable however market maker prices are currently stale and therefore not firm.

    The Exchange will publish an update within 15 minutes.
    13:25 The London Stock Exchange will resume trading of all securities at 14:00hrs. For order-driven securities, an auction call period will commence at 13:30hrs, with uncrossing scheduled for 14:00hrs. For quote-driven securities market-maker prices will be considered firm as of 14:00hrs.

    The Exchange will publish an update within 25 minutes.
    13:52 The London Stock Exchange order-driven securities will uncross as planned at 14:00hrs. For quote-driven securities market-maker prices will be considered firm as of 14:00hrs.

    The Exchange will publish an update at 14:30hrs.
    14:01 All instruments are now in continuous trading.

    The Exchange will publish an update at 14:30hrs.

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