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Top 5 Rating Achieved on Review Centre Website

Released 09:08 12-Dec-2012

RNS Number : 3394T
Nationwide Accident Repair Srvs PLC
12 December 2012





AIM: NARS                                                                           






("Nationwide" or "the Group")


Nationwide rated best accident repairer in UK

 by customers on Review Centre


Nationwide, the largest dedicated provider of automotive crash repair services in the UK, is pleased to report that it is now the highest rated accident repairer in the country on Review Centre, the UK-based independent consumer review website.  Nationwide's rating on the website has achieved a new high of 4.3 out of 5 stars, which places the Group in the Top 5 of all automotive providers within the website's 'Car Maintenance and Servicing' category.  All ratings are provided independently by consumers reviewing services and products and ratings are then aggregated, with the top five rated providers named in each relevant category.


Nationwide's consumer satisfaction ratings reflect the Group's efforts to deliver very high service levels and good value. In a recent move in November 2012, Nationwide launched a new website, www.nationwiderepairs.co.uk, designed to support its continuing expansion into the fleet and retail markets as well as its development in its core insurance market. The new website, which has been developed for use by smart phones and other mobile devices, also helps to support Nationwide's ambitions to use online technology to deliver enhanced customer service.


Michael Wilmshurst, Chief Executive of Nationwide, commented,


"I am delighted that our focus on enhancing customer service is bearing fruit and our position on the Review Centre website as the highest rated accident repairer in the UK is testament to that.  We hope to increase our 4.3 star rating even further over time." 





Nationwide Accident Repair Services plc

Michael Wilmshurst, Chief Executive

David Pugh, Finance Director

T: 01993 701 720


Katie Tzouliadis / Alex Shilov

T: 020 3178 6378

Westhouse Securities

Antonio Bossi / Henry Willcocks


T: 020 7601 6100


About Nationwide


Nationwide provides automotive crash repair and accident administration services principally to the UK insurance industry.  With a national network of accident repair centres located across England, Scotland and Wales it is the largest dedicated provider of accident repair services in the UK.


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Top 5 Rating Achieved on Review Centre Website - RNS